Return, Refund & Exchange Policy
RETURN POLICY
Returns/Refunds/Exchanges are Accepted
Notification/Authorization must be obtained within 7 days of order being received by customer. < NO EXCEPTIONS
********All MERCHANDISE RETURNS MUST BE AUTHORIZED**********
- Please do not just send back merchandise. < IT WILL NOT BE PROCESSED
- Please email for Authorization. < NO EXCEPTIONS
- Items must be in the original condition and unused.
- Customer is responsible for shipping cost back to our location.
- Return/Refund/Exchange etc., will be processed only after we receive merchandise back at our location.
- We do not provide shop credit.
- When returning merchandise provide the following information:
- Name, Address, Order Number, Tracking Number and forward it to info.ndnlbs@gmail.com
- In the event there is an error on our part. Item/s must be returned.
- We do not replace items due to damage caused by misuse/mishandling by customer or shipping.
- We Require Proof of Request < Forward a pic by email
- Resolution: Replacement once item is returned to our location.
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