Return, Refund & Exchange Policy

RETURN POLICY

Returns/Refunds/Exchanges are Accepted

Notification/Authorization must be obtained within 7 days of order being received by customer. < NO EXCEPTIONS

********All MERCHANDISE RETURNS MUST BE AUTHORIZED**********

  • Please do not just send back merchandise. < IT WILL NOT BE PROCESSED
  • Please email for Authorization. < NO EXCEPTIONS
  • Items must be in the original condition and unused.
  • Customer is responsible for shipping cost back to our location.
  • Return/Refund/Exchange etc., will be processed only after we receive merchandise back at our location.
  • We do not provide shop credit.
  • When returning merchandise provide the following information:
  • Name, Address, Order Number, Tracking Number and forward it to info.ndnlbs@gmail.com
  • In the event there is an error on our part. Item/s must be returned.
  • We do not replace items due to damage caused by misuse/mishandling by customer or shipping.
  • We Require Proof of Request < Forward a pic by email
  • Resolution: Replacement once item is returned to our location.

 

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